Staff Channels

Discord is our primary method of communicating within the staff team. You will often be @’d and pinged by people in the staff channels looking for your opinions or your attention to an important matter.

We split our staff communication channels into different sections because often there can be multiple conversations happening simultaneously. This helps us to keep track and not miss any key information.

The following is a list of staff channels and what they are for:

#👮📰｜staff-news

Any news relating to staff that would not be appropriate not necessary to share with everybody will be posted here. Check this regularly.

#👮📁｜player-record

For official record keeping of all punitive actions taken against players. This can be used as a database to locate information on players during appeals or repeat offences. Only use the pinned format provided. All actions, even verbal warnings, require a record.

#👮💬｜general

For general discussion amongst the staff team. Please use the other designated channels for topics concerning rules violations, new staff, staff meetings etc.

#👮🎪｜event-planning

For discussing official server events hosted by staff. Player ran events can/should be discussed in a public channel.

#👮⛔｜rule-breakers

For discussing potential rules violations, evidence collection and reviewing appeals.

#👮🔰｜moderator

For discussion between the moderator and senior team.

#👮💻｜staff-commands

For using bot commands without them being seen by regular players. -mute etc

#👮💻 │ pre-background-check

For keeping record of individuals that are not whitelisted on the server and we’ve been informed are problematic. This information can either be internal or external.

#👮🪐｜staff-visitor

For discussing staff related things with staff members from our partnered servers Nebula and Near Vanilla.

#🔊👮｜staff-voice

Used to discuss matters relating to staff via voice without having to worry about being interrupted by other players.

════ MODERATION LOGS ════

These channels are for logging modified/deleted discord messages as well as logging all ticket systems. We recommend muting these channels.

══════ STAFF TEAMS ═════

These channels are for communications within the shopping district teams to coordinate beautification, reclaims, lotteries and the like.

Discord Commands

The following are extra commands which can be used to moderate the discord server:

/role remove <user> <role>

• This will remove the selected role from the user. Used to remove VERIFIED when necessary.

/mute <user>

• This will tell you if a player is muted, it’s remaining duration and who issued it.

<aside> 🗒️ NOTE: If a player is banned, being muted on discord is required for them to access the #⛔appeals channel!

</aside>

!c whitelist add <username>

• Only usable in the #💻in-game-chat channel by Moderators. Used to add a player to our whitelist without connecting to the server.

!c whitelist remove <username>

• Only usable in the #💻in-game-chat channel by Moderators. Used to remove a player to our whitelist without connecting to the server.

/open

• This will re-open a closed ticket.